Position Title: Dispatch Officer
Organisation: Doshi Group of Companies
Primary Location:Miritini, Mombasa, Kenya.
Doshi Group of Companies is seeking to recruit a qualified person to fill
the position of Dispatch Officer to be based in Miritini, Mombasa, Kenya.
Job Profile / Purpose:
The Dispatch Officer will be responsible for managing the staff,
dispatching, route scheduling, tracking transportation vehicles and developing
and implementing systems that maximize profitability while achieving high
customer satisfaction.
Key Duties and Responsibilities:
·
Responsible for daily
supervision, motivation, training and development, setting clear expectations,
reviewing progress, providing feedback and guidance, and holding employees
within dispatch department accountable while establishing and operating optimal
manpower for dispatch operations in a manner consistent with organizational
requirements.
·
Formulate and implement policies,
procedures, goals objectives, dispatch and warehousing systems for dispatch
team in line with the overall organizational objectives.
·
Coordinate and direct activities
related to receipt, invoicing, storage/warehousing, retrieval, loading,
weighing and dispatching of goods, as well as routing and tracking
transportation vehicles while ensuring that the team is dispatching for profit;
minimizing drive idle time.
·
Oversee order processing, stock
control systems and inventory control systems-FIFO etc.
·
Liaise with Clearing Forwarding Department in checking and
verification of shipping records and related matters while ensuring that
warehouse and dispatch resources are well forecasted and made available.
·
Develop and implement a customer’s complaint
tracking and resolution systems that ensures all customer and sales /dispatch
inquiries are being handled in a timely fashion.
·
Coordinate and monitor in close
liaison with the Quality Control and marketing departments the implementation
of the QMS program; ensuring that quality of products is not compromised during
loading, transportation and offloading stages.
·
Monitor spending to ensure that
expenses incurred within the department are consistent with approved budgets.
·
Ensures that the Company’s health
and safety policies are enforced at all times within the department’s
operational areas in close liaison with the HR department
·
Serve as a main point of contact
for all levels of management on behalf of the department.
·
Performing any other relevant
duty as may be directed by the management from time to time.
Desired Skills and Qualifications
·
Bachelor’s Degree in Business
Management, Logistics or Supply Chain Management.
·
5-10 years’ experience in
Mechanical and Engineering industry or related industry including import and
export experience.
·
Sound Knowledge of warehouse and
inventory management.
·
Sound Knowledge of Audit
techniques and Methodology.
·
Strong work ethics with a strong
sense of integrity.
How to Apply:
Interested and qualified persons should apply attaching their detailed
C.V., copies of certificates and testimonials, indicating your present/past and
expected salary to:
Human Resources Manager,
Doshi Enterprises Ltd, (MSA)Office: Meru Road,
Next to Bima Towers
P.O.Box 88385 – 80100
Mombasa – Kenya.
Or through email via recruitment@doshigroup.com to be received on or before
15th May, 2014.
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